Chapter 1 Familiar Figure

Yao Bo and Zhou Muyan had just arrived in the shopping mall's first-floor lobby when they saw a familiar figure.

"Huh, isn't that President Pei?"

Yao Bo had sharp eyes and spotted the familiar back view in the crowd at a glance.

Although President Pei was wearing a mask and had deliberately changed into plain clothes, Yao Bo and Zhou Muyan saw him often, so they still recognized him.

President Pei's aura was just too unique, leaving a lasting impression after only one meeting.

The two quickly went forward and said in a low voice, "President Pei?"

Pei Qian was startled. He turned his head and saw Yao Bo and Zhou Muyan. He lowered his voice and said, "Keep it down!"

The two immediately understood. "Got it!"

Yao Bo said in a low voice, "Is President Pei making another incognito visit? Wanting to see how the service is at the experience store without being discovered by the staff?"

Pei Qian just chuckled.

Incognito visit?

Visit my ass!

I have no choice!

Sigh, you wouldn't understand this kind of trouble that comes with being too popular.

Pei Qian asked with some curiosity, "What are you two doing here?"

Yao Bo smiled. "Aren't we here to learn a thing or two? To learn about the advanced experience of Tengda's experience store and try to make our stores like this one."

Zhou Muyan also nodded. "I have a similar plan."

Pei Qian chuckled again.

Then you've come to the wrong place!

This place of mine is nominally an experience store, but its primary goal is to waste money, and its secondary goal is to discourage customers.

You came all the way here to learn the experience of discouraging customers?

I have a system; do you?

However, Pei Qian didn't say much. Anyway, once these two entered the experience store and saw what the staff were doing, they would leave with a blank look on their faces. There was no need to worry about them learning the wrong thing.

The three of them followed the crowd very inconspicuously and took the escalator upstairs.

It must be said that although it was only a soft opening, the huge flow of people still far exceeded Pei Qian's imagination, and it also made him feel very puzzled.

Where did all these people come from!

Pei Qian had just been here a month ago, and Jin Sheng Plaza was a little deserted at that time. Although it was only across the street from Yuanda Tiandi, the flow of people was much different.

As a result, the current flow of people was almost on par with Yuanda Tiandi!

"Calm down, it's the first day of the soft opening after all, and people are curious. Besides, Jin Sheng Plaza should have done some publicity, so it's normal for the flow of people to be large."

"After a while, the flow of people will definitely drop."

Pei Qian silently comforted himself.

Yao Bo said with emotion, "As far as I know, Jin Sheng Plaza doesn't intend to promote it specifically. All the publicity offensive is placed two weeks later, when the big screen is officially decorated."

"I didn't expect Tengda's appeal to be so strong. Just the customers attracted by word of mouth are already so many!"

"This is enough to show that the location of the experience store is very successful, and the flow of people will definitely not be small in the future! Jin Sheng Plaza has made a lot of money!"

Zhou Muyan nodded. "Yes, this experience store is not only in a good location, but the decoration and layout inside are also great. From the outside, it looks like a huge work of art. It's a must-visit if you're shopping nearby, so how can the flow of people be small? It will be very lively in the future!"

Pei Qian: "..."

These two people were showering him with compliments, almost giving him internal injuries.

If you can't say anything nice, just shut up, okay!

So, you two traveled all the way from out of town to Jingzhou just to whip my corpse?

This is outrageous!

Pei Qian silently quickened his pace, hoping that they would stop talking nonsense and get in touch with the staff as soon as possible to see the cruel truth of Tengda's experience store discouraging customers.

Arriving on the second floor, first to the game experience area, and then to the digital area.

The game experience area was divided into many small units, and the equipment was different.

Some were in the mode of Moyu Internet Cafe, with a RoF complete machine, an e-sports monitor, and e-sports tables and chairs; some were in the living room mode, with a large TV, a single sofa, and a console, or a single sofa and a G1 phone.

There was also an area that was temporarily empty, acting as a rest area, but it was actually reserved for VR glasses.

All the equipment was fixed with lines like some mobile phone stores to prevent theft.

The game experience area was trying to reproduce all the game scenes as much as possible, so that customers could play Tengda games in these scenes and purchase according to their needs.

Although the flow of people was not small, because the layout of the entire game experience area was relatively scientific, the space utilization rate was also good, and the customers were walking around, stopping from time to time, and of high quality, there were few who occupied the equipment for a long time, so there were still a few empty seats left.

Zhou Muyan was more interested in this area, found a single sofa and sat down, picked up the gamepad and experienced it a little.

"Huh, are there no staff?" Zhou Muyan asked curiously.

After he sat down, he looked around and didn't see any Tengda employees wearing work clothes. As far as he could see, they all seemed to be customers.

Zhou Muyan cast an inquiring look at President Pei.

Pei Qian replied with a blank expression.

You're asking me, who am I supposed to ask?

I don't know where they all are!

The sales people in the experience store didn't have a uniform, which was what Pei Qian had deliberately instructed. Now, Tian Mo and a group of sales people should be hiding in some corner, secretly experiencing the game, right?

Zhou Muyan was a little puzzled. What did President Pei's look mean?

President Pei's expression was already difficult enough to interpret, but President Pei was also wearing a mask today. This glance over was even more incomprehensible as to what President Pei wanted to express.

Yao Bo poked Zhou Muyan. "Don't ask such stupid questions! Didn't you see a button?"

Zhou Muyan: "Button? Where?"

He observed carefully and found that whether it was a computer or a game console, there was a very inconspicuous small button on the computer table or cabinet where the equipment was placed, which should be a call button.

As long as you pressed it, the staff of the experience store should come over along the table number.

Zhou Muyan said in surprise, "This is good! Hidden staff service?"

"Let the staff all wear plain clothes and hide, leaving customers with a space that looks undisturbed and absolutely free."

"And when customers have needs, just press a button, and the staff will immediately come to serve."

"This 'transparent service' is very worthy of promotion and learning!"

Pei Qian: "..."

What transparent service? Don't create concepts for me, okay!

I just didn't want the sales people to promote products and make money, so I hid them. Don't think too much!

While Zhou Muyan clicked his tongue in wonder, he stood up, and the three of them came to the digital area inside again.

The sunlight shone through a whole wall of floor-to-ceiling windows, making the whole space bright and transparent. Although it was summer and very hot outside, the temperature of the air conditioner was very suitable. The warm sunshine shone on people, making them feel very comfortable.

Various Tengda digital products were placed in the spacious and bright space, including G1 mobile phones, fully automatic smart argument machines, and smart fitness clothes drying racks, all of which were impressively listed in different areas.

The flow of people here was obviously more than in the game experience area. Some customers were playing with G1 mobile phones, and some customers were arguing with the argument machines, creating a harmonious scene.

Pei Qian felt a little depressed.

What are these people shopping for...

Apart from this mobile phone, aren't the others things that have been released for a long time? Especially the argument machine, how can there still be people playing it so happily?

Zhou Muyan came to the counter of G1 mobile phones and picked one up to play with.

Yao Bo was a little surprised. "Huh, aren't you using this phone now?"

Zhou Muyan said, "So what? Playing with your own and playing with the ones in the store is not the same feeling."

"Such a high-end experience store has special added effects on these goods. Look at this fully automatic argument machine, shining in the bright sunlight, the appearance instantly rises by an unknown number of grades!"

"It's too motivating to buy!"

"Is there transparent service here as well? Not bad, not bad."

This time, Zhou Muyan didn't need Yao Bo to remind him, he saw the call button.

Yao Bo also said with emotion, "Yeah, the atmosphere is really different!"

"After seeing this place, and then thinking about the stores of our Jindin Group, it's no different from a pigeon cage, it's too depressing!"

"There are no sales people to promote anything in this place, but simply through the overall environmental layout and the control of the light source, it creates a warm and natural atmosphere, which invisibly enhances the grade of the products."

"And this sales-free environment makes it easy for customers to relax their vigilance, not resist, and more easily stimulate customers' desire to buy!"

"I heard that this place was designed by Architect Liang that you found, President Pei? As expected, the work of a master is different!"

"This not only involves architecture, but also professional knowledge in many fields such as psychology and art. It exudes the smell of money and is full of artistic fragrance. It is rare for a company to be able to combine the high cost with such artistic design!"

Zhou Muyan added, "The last time I felt this way was at the Pineapple mobile phone store."

Yao Bo looked at the huge floor-to-ceiling windows, and then at the various simple but very artistic shelves, and said, "But this is not easy to learn."

Zhou Muyan nodded. "Of course it's not easy to learn!"

"If you want to replicate this shopping environment, first of all, you have to have an awesome designer, and secondly, you have to be willing to spend a lot of money. These shelves, including the lights on the ceiling, although they look unremarkable at first glance, you will find that they must be very expensive if you look closely!"

"Of course, being expensive is secondary, the key is that the money must be earned back!"

"If you are selling clothing or other things, the profit margin is not high, and it is difficult to recover the cost. And Tengda sells digital products and games. Physical goods have a large amount of inventory in stock, and games can be infinitely copied, so the profit is very considerable, so you can make money!"

"The principle of this kind of store is very simple, but it needs to be supported by a very strong brand appeal and product profit margin to be able to play it well."

"So, only a few companies such as Tengda and Pineapple can make money by playing this model."

Pei Qian's mouth twitched slightly as he listened to the conversation between the two.

You two... are you doing a crosstalk here?

Why are you taking turns stabbing me in the heart, one praising and one teasing?

What do you mean only Tengda can make money by playing this model? What good will it do you to piss me off!

Pei Qian was very angry, but he couldn't say anything, so he could only keep a straight face and remain silent.

Seeing that President Pei didn't respond, Yao Bo said, "Hey, we two are a little too surprised. In terms of Tengda's excellent performance in various industries, this experience store, although it has already killed 99.99% of the physical stores, is just a normal performance for Tengda."

"Let's call the staff over and ask? We've been shopping for so long, and we haven't seen a single staff member yet."

As Yao Bo said this, he pressed the button on the table.

There was no prompt tone or voice broadcast, only the halo around the button lit up, indicating that it was already in the calling state.

Pei Qian was slightly invigorated.

It seemed that Liang Qingfan was a little too enthusiastic, and the entire experience store was decorated too high-end, which made Yao Bo and Zhou Muyan have some misunderstandings.

But as long as the sales people in the store are called over, they will definitely reveal their true colors in an instant!

Not long after pressing the button, Tian Mo was seen standing up from some corner and walking over quickly.

Seeing Tian Mo, Pei Qian couldn't help but show a smile.

The star student has arrived!

If someone else from the sales department came, Pei Qian might still be a little worried. What if the bad habits left behind in other places haven't been completely corrected, and they start to promote things?

But Pei Qian was still relatively relieved about Tian Mo.

Tian Hei Quan, you are my last hope. (Tian Hei Quan is a nickname for Tian Mo)

Pei Qian was a little eager to see the blank expressions on Yao Bo and Zhou Muyan's faces after Tian Mo persuaded them to leave!