"No problem!" When Old Ma heard Huang He's request on the phone, which was to have Jiangnan Express join the Gou Huansuan platform, and the two sides reached a cooperation agreement as before, regardless of their stance, Huang He smilingly agreed.
This warmed Old Ma's heart. Huang He then proactively stated that he would send over a cooperation quotation. If the Forty Thieves Company had no objections, they would directly sign the contract, and Jiangnan Mall would immediately settle into the Forty Thieves Company.
Old Ma naturally thanked him profusely and then instructed Jin Yuanying to reach a cooperation agreement with Jiangnan Express as quickly as possible.
Jin Yuanying readily agreed. However, to Old Ma's surprise, just 10 minutes later, she was pulled aside by the financial manager, Jiang Fang, and with Jiangnan Group's quotation in hand, she rushed back into Old Ma's office.
"Boss, we can't sign this contract!" Jin Yuanying said with a frosty expression, and Jiang Fang added unceremoniously.
At first, Old Ma didn't know what further trouble had occurred. Until Jiang Fang placed the quotation in front of him and began to explain the real meaning of the numbers within it, Old Ma's hands and feet suddenly turned cold.
It turned out that Jin Yuanying was about to briefly glance at the quotation as instructed by Old Ma and directly sign the contract with Jiangnan Express on behalf of the company.
But fortunately, the financial manager Jiang Fang happened to come to find Jin Yuanying for business at that moment. She was very sensitive to numbers and took a look at the quotation. She was then stunned and immediately pulled Jin Yuanying to find Old Ma to say.
"As for the specific reason, it's very simple: Jiangnan Express's prices are outrageous!"
"How outrageous? They are the same price as China Post."
"In fact, on some remote routes, such as Xinjiang, Inner Mongolia, and Heilongjiang, the prices are several times more expensive than China Post!"
"Because China Post has a nationwide uniform pricing, calculated by kilometers, so it's cheap to go in and out. For distant places, considering the sparse population and complex transportation, the prices are actually very cheap."
"But Jiangnan Express is different. Jiangnan Express fully considers the transportation conditions and logistics difficulties in remote areas, so its prices are outrageously high!"
What would happen if this express delivery quotation were placed on the Gou Huansuan platform?
It's very simple. For all products, the express delivery fee would increase by at least 4 yuan. For large items, the increase would exceed 30 yuan.
In simpler terms, once Jiangnan Express was used, the Gou Huansuan platform would be subsidizing for nothing. All price advantages would disappear, and they would even be more expensive than Jiangnan Mall.
This would be an extremely fatal choice for the Gou Huansuan platform, which was trying to seize market share with its current price advantage. Therefore, Jiang Fang saw the quotation and felt a chill all over her body, forcing her to pull Jin Yuanying to find Old Ma.
"Jiang Fang, thanks to you, otherwise I would have made a big mistake!" Old Ma sincerely admitted his mistake. However, admitting mistakes did not solve the express delivery problem. A large number of express deliveries were still delayed in the warehouses of various shops. If this continued, the complaints would not be limited to the current number.
But the express delivery problem is a problem that cannot be solved by any means. After all, it's not a bug on the internet that programmers can fix by working overtime.
Express delivery is an unavoidable and unsolvable problem in reality. Without enough manpower and resources to ship, it will inevitably not be shipped, and no matter who comes, there is no way.
At this moment, almost all express delivery capacity in the country has been absorbed by the Forty Thieves. The only remaining capacity that can be used is Jiangnan Express. However, the price quoted by Huang He is unacceptable to the Forty Thieves, unless the Forty Thieves are willing to continue subsidizing...
Old Ma shook his head. He absolutely could not afford the subsidy. On average, each express delivery would require a subsidy of about 5 to 8 yuan. For their 160 million express deliveries, it would be a subsidy of 700 million to 1 billion yuan. Even if they were the God of Wealth, they couldn't withstand such a toss. Moreover, all this money would fall into the hands of their competitors, which was simply...
"Yuanying, can we sign a contract with Jiangnan Express first, have them help us ship the express deliveries, and then when we settle the express delivery fees..." Old Ma's mind came up with a wicked idea, intending to be shameless and cheat Jiangnan Group.
"No!" Jin Yuanying shook her head. "Along with the quotation, Jiangnan Group also sent a contract template. They clearly stated in the template that express delivery services must be paid before service. This means that only after we pay the express delivery fees will they accept the express deliveries, and they will not accept any deferred payment." Therefore, this move will not work!"
"Huang He, is this your plan? To choke me here!" Old Ma's expression became a bit ferocious. He suddenly realized that this was Huang He's calculation.
On the surface, he cooperated with him on everything, but he charged exorbitant prices for any service, just like the previous advertising services, server services, and official store settlement.
While appearing selfless in cooperating with him, he was actually bleeding him with a soft knife, draining him bit by bit.
Of course, this kind of thing was not strange. Sun Tongyu had analyzed these things a few days ago, and Old Ma himself was well aware of it.
It's just that the Forty Thieves could still support it before and thought it didn't matter. But now, the Forty Thieves were forced into a dead end for the first time and could not support it.
"Fine, gather everyone and let's think of a solution together!" Old Ma once again raised the banner of collective wisdom, and the executives of the Forty Thieves gathered in Old Ma's office for the umpteenth time to discuss the current problem.
"We absolutely cannot cooperate with Jiangnan Express!" Lou Wensheng said decisively after learning about the situation. "Jiangnan Express has bled us three times continuously, and we cannot let them bleed us for the fourth time. Moreover, there is not only Jiangnan Express in the world. We can cooperate with China Post on a large scale."
"Although over 100 million express deliveries are very exaggerated for other companies, it is a trivial matter for China Post. Their system can fully support so many express deliveries, and they have more grassroots postmen who can easily deliver a large number of express deliveries to every household."
"Since Jiangnan Express has the same prices as China Post, why don't we choose China Post?" Lou Wensheng's words were met with approval from many people.
"But even if we choose China Post, it doesn't solve any problems. As you said, China Post's prices are the same as Jiangnan Express's prices, and they are very expensive. If we still want to maintain our price advantage, we must subsidize high express delivery fees."
"Our company's cash is already insufficient. If we have to add a huge express delivery subsidy, the company will directly collapse by itself!"
"Moreover, China Post, like Jiangnan Express, does not accept deferred payments. Payment must be made before service!" Jin Jianhang retorted.
"But if you don't choose China Post, the express delivery problem cannot be solved, and the complaint problem cannot be solved!" Lou Wensheng said, and the two almost started arguing.
"Enough!" Old Ma rubbed his temples, then looked at Sun Tongyu, who was hiding aside, expressionless and silent, and asked, "Tongyu, do you have any opinions?"
"Me?" Sun Tongyu was stunned, then asked back with a slightly sarcastic smile, "Does anyone listen to me?"
"Of course!" Old Ma suppressed his anger and forced a smile. "We are all brothers. Although there were some conflicts before, as a member of the company, as long as your suggestions are useful, everyone will listen!"
"Then I'll make a suggestion!" Sun Tongyu said without delay, "We can neither cooperate with Jiangnan Express nor with China Post. The only way is to improve the capabilities of the existing express companies."
"In fact, the key to this problem is not the express delivery company. Even if the express delivery company's delivery is delayed by three months, it's not a problem. The problem still lies in how users do not complain about us! We also need to solve the current complaint issues and avoid administrative penalties from the GS management department."
"So, I suggest that we first take the initiative to communicate with the users who have complained, tell them that they can return goods for a refund, and we will immediately return their money to them, so that these users can be satisfied, and then tell the GS department that these complaints have been resolved."
"At the same time, for those users who are still waiting for express delivery, we can tell them the truth, that is, users are too enthusiastic, and the express delivery cannot keep up, and we will try our best to win the understanding of the users."
"Then we can turn a disadvantage into an advantage. We can tell all users that if their express delivery cannot arrive within 7 days, we can compensate them with a 2-yuan no-threshold consumption voucher. If it cannot be resolved within 10 days, we will compensate them with another 2-yuan no-threshold consumption voucher."
"After that, for every day of delay, we will compensate with a 2-yuan no-threshold consumption voucher. This way, I believe most users will not be looking forward to their express delivery arriving, but rather hoping that their express delivery will never arrive, so that they can receive a large number of no-threshold consumption vouchers every day. User complaints and troubles will no longer be a problem!"
"At the same time, these 2-yuan no-threshold consumption vouchers can also further promote user consumption on our platform. In this way, these users will all become loyal users of our platform, and our platform can achieve further sustainable development!" Sun Tongyu said calmly.
"This guy, is he Zhuge Liang reincarnated?" Hearing Sun Tongyu's answer, everyone in their hearts exclaimed in unison.