Yang Xu frowned at this moment. He naturally did not agree with Ou Minghan's words. If those words were posted online, Feitong would be completely finished!
But some of Ou Minghan's words did make sense. Why was only Feitong being criticized?
Even if they were to be scolded, the entire industry should be scolded!
Although Feitong could not improve itself, it could drag its opponents down with it!
Changing the subject was not a long-term solution, but if the entire industry was in such a state of complacency, what could users do but accept it?
This move was risky, but if it succeeded, it would solve the problem once and for all. It was worth a try!
Thinking this, Yang Xu immediately took out his phone.
Online, many posts complaining about Shunda also losing packages soon appeared, and many appeared on the Zhiwei platform.
When Zhan Ruoqing noticed this, she immediately notified Ye Zhi.
Ye Zhi was somewhat speechless. Without even guessing, she knew that posts deliberately slandering Shunda at this time were bound to be related to Feitong.
She was truly impressed. She hadn't planned to interfere with this matter before, and had actually intended to give Feitong a way out. Once the package collection points were rolled out, Feitong's package loss problem could also be solved.
At that time, she could slowly earn Feitong's money. It wouldn't be too late. After all, Feitong was still the industry leader. Although Ye Zhi intended to take over Feitong's business, it had to be done slowly.
But why did Feitong like to light a lantern in the latrine so much?
Since that was the case, she would fulfill Feitong's wish.
"Ye Zhi, what do you plan to do?" Zhan Ruoqing asked.
"Shunda's official Weibo will release an announcement later," Ye Zhi said. "Ruoqing, I'll have to trouble Zhiwei to cooperate then."
"Don't worry, leave it to me!" Zhan Ruoqing agreed.
After hanging up the phone, Ye Zhi called Zhan Ruofeng again.
"Mr. Zhan," Ye Zhi said, "have you noticed the public opinion online?"
"Yes, I saw it. Is there anything I can help you with?" Zhan Ruofeng asked.
Ye Zhi smiled slightly, "I just think, shouldn't you contact other express companies? There's a good opportunity to compete for market share now. Are they willing to try?"
"I understand," Zhan Ruofeng said. "I'll contact them."
Yang Xu kept an eye on the online public opinion, wanting to see how Shunda would respond.
If Shunda also played dead, then their Feitong could be more justified. At that time, he could secretly inform Sutong and a few other companies. They could all issue a joint announcement to give users a 'kind' reminder to pick up their packages as soon as possible after delivery to avoid loss.
Then this incident could be perfectly resolved. He would have changed the entire industry and helped the express delivery industry accelerate!
The more Yang Xu thought about it, the more smug he became. Suddenly, he saw a new pinned Weibo post on Shunda's official Weibo.
Yang Xu glanced at it and almost spat blood!
The pinned Weibo post on Shunda's official Weibo was an image with only eight characters: "Shunda, Shunda, Smooth Delivery!"
Yang Xu was stunned. What did Shunda mean by this? This was simply gloating over Feitong's misfortune!
Wasn't Shunda afraid of over-promising and suffering backlash, being ridiculed?
He continued to scroll down and found that Shunda had posted another new Weibo, openly announcing the delivery rate of packages in the past few months, and had established an investigation team to investigate the incidents of lost packages that appeared online.
Yang Xu became even more flustered. Shunda, can't you afford to lose?
Someone complained about losing a package, and you're actually investigating seriously?!
Yang Xu kept scrolling through the posts and Weibo on the internet. The long-absent Shunda customer service was active again!
Shunda's official Weibo inquired in detail under every Weibo and post about lost packages, helping to investigate the matter.
Most of these were baseless rumors, which were soon debunked by Shunda, and a lawyer's letter was sent as usual.
Yang Xu became increasingly annoyed. Why was Shunda so tough?
Wouldn't it be better if everyone was complacent together? As capitalists, shouldn't they all be thinking about how to exploit the users?
What was even more infuriating was that on the Zhiwei platform, every Weibo post where Shunda's investigation team had reached a conclusion had a line of red text: "This is a rumor."
Yang Xu was so angry his nose was crooked! Zhiwei platform, what's going on? Are you officially refuting rumors?
This series of actions caused a considerable stir online, and Shunda's popularity soared again.
"What's going on? Wasn't Shunda already slandered by someone before? Why again? Rebroadcast?"
"Isn't it obvious? Which company's packages have been lost recently, and they even incited users to argue with couriers? You don't say, I'll say it, it's Feitong deliberately slandering Shunda!"
"What is Feitong thinking! If it wants to find a scapegoat, find another courier! Shunda personally delivers to your door, and the courier watches you sign for it, okay?"
"To be honest, Shunda's service is really good! Once, I was working overtime and couldn't get home in time, so I asked the courier to leave the package with the doorman. But the courier said there were too many incidents of lost packages recently, and he arranged another convenient time to deliver it to me again! In terms of service, who can compare to Shunda?"
"Feitong is too disgusting! It's not doing well itself, and instead of improving service, it slanders others? I'll never use Feitong again! I only use Shunda to send packages!"
"Only Shunda!"
...
Looking at those posts, Yang Xu was stunned. How did things develop in this direction?
Weren't these users all very annoyed with express delivery companies? Although Shunda's reputation was better, they wouldn't be so one-sided, would they?
Just as Yang Xu was in a panic, thinking about how to respond, his assistant suddenly called him, "Mr. Yang, this is bad..."
Yang Xu felt his temples throbbing, "Just say what you need to say, why are you shouting?!"
"Mr. Yang, Sutong, Kuaibao, and Yuantong have issued a joint statement..." the assistant said.
"What statement?" Yang Xu immediately felt a premonition.
"It's a statement guaranteeing door-to-door delivery if users do not agree to package collection points!" the assistant said.
"What?!" Yang Xu was so shocked that he suddenly stood up. Was this a joint statement? This was a joint betrayal!
He hung up the phone and immediately opened the website. When he saw that statement, he almost spat out blood!
This joint statement naturally gained a lot of favor with users.
Suddenly, more people left comments below, saying they would choose other couriers instead of Feitong in the future.
Yang Xu furiously contacted the boss of Sutong and questioned him, but unfortunately, the other party just pretended to be deaf and dumb, constantly playing cat and mouse with him.
"What do you mean by issuing that joint statement?! Don't forget, I have shares in your Sutong!" Yang Xu said indignantly.
"Then, how about you sell your shares?" the boss of Sutong said.