"What? Go to the supermarket to assert our rights?"
Upon hearing Shen Lang's suggestion, Ye Shishi was extremely excited.
After all, she was the most direct victim of that cleaver. She had already planned to do so, and readily agreed.
Yu Xiao and Yu Fei, being deceived consumers, naturally had no reason to object.
Thus, after tidying up the kitchen, the group drove off and arrived at Wang Xiaoquan Supermarket in Nanling fifteen minutes later.
Wang Xiaoquan Supermarket was the largest general merchandise supermarket in Nanling, with over a dozen branches. This was the closest one, and where Yu Xiao had bought the cleaver.
Ye Shishi wrapped the two broken pieces of the knife in newspaper and held them, as the group slowly entered the supermarket.
Upon seeing a sales associate, Ye Shishi stopped her and asked, "Excuse me, where is your store manager?"
"Looking for our store manager?"
Hearing Ye Shishi's question, the sales associate frowned and said, "Miss, may I ask what business you have with our store manager?"
The sales associate asked cautiously, as Ye Shishi was breathtakingly beautiful, possessed an outstanding aura, and her attire was entirely designer wear, making it obvious to anyone that she was not an ordinary woman.
"Nothing much, I just want an explanation."
Ye Shishi held out the two broken pieces of the knife to the sales associate and said, "Yesterday, my two sisters bought a boning knife from you. Today, I used it to tenderize a fish head. The fish was fine, but the knife broke. I want an explanation."
"You can't give me that explanation, so please have your manager come out."
Saying this, Ye Shishi took off her purple sunglasses and said, "My time is very valuable, and I don't want to waste it. I'll give you two minutes to call your manager, otherwise, I'll go straight to the Administration for Industry and Commerce to file a complaint."
Ye Shishi's demeanor was imposing. Not only was the sales associate nervous and apprehensive, but even Yu Xiao and Yu Fei were subdued by her aura, holding their breath.
This was Ye Shishi, a strong woman who, despite her age, managed a commercial bank with trillions in assets.
When she wasn't angry, she could sometimes seem like an elder sister next door, and at other times, like a woman who would never grow up. But once she got angry, others could feel her oppressive power.
"Miss, please wait a moment. I'll go get our manager right away."
Facing Ye Shishi, the sales associate said nervously, then hurried off. Eventually, she returned with a middle-aged man in a blue suit who looked refined and elegant.
"Hello, Miss. I am the manager of this supermarket. My surname is Zhang. You can call me Manager Zhang. How can I help you?"
The refined middle-aged man approached Ye Shishi with a gentle smile.
"It's really nothing major. My sister bought a boning knife from you. I used it to tenderize a fish head, and the knife broke. You need to give me an explanation."
Ye Shishi looked at Manager Zhang and said, "I heard that Wang Xiaoquan's cleavers are famously sharp and durable. How could it break from tenderizing a fish head?"
"What?"
"Is there such a thing?"
Hearing Ye Shishi's words, Manager Zhang's brow furrowed, and his smile disappeared. He said, "Miss, I think you must be mistaken. Our cleavers are famously sharp and famously durable. They can even cut through cow bones with one strike. How could they break from tenderizing a fish head?"
"There must be a misunderstanding. This knife was definitely not bought from our supermarket."
"I knew you would say that. Fortunately, I came prepared."
Hearing Manager Zhang's words, Ye Shishi smiled and said to Yu Xiao, "Xiao Xiao, show this Manager Zhang the receipt for the cleaver you bought so he can see if this cleaver was purchased here."
"Okay, Sister Shishi."
Hearing Ye Shishi's words, Yu Xiao, who was standing beside Ye Shishi, immediately took out the receipt for the cleaver she bought yesterday and handed it to Manager Zhang.
Most people wouldn't keep receipts after making a purchase, especially for a cleaver.
But Yu Xiao was different. She had been thrifty since she was young. Even though she had money now, she was unwilling to spend unnecessarily.
Therefore, Yu Xiao always saved her receipts after every purchase and recorded how much she had spent.
It was precisely because of this that she was able to produce the receipt for the cleaver.
"Wang Xiaoquan brand boning knife, one piece?"
Seeing the item name on the receipt, Manager Zhang's expression changed. He never expected that this broken knife was bought there, nor did he expect Yu Xiao to have kept the receipt.
However, the grim expression was fleeting. Soon, Manager Zhang's face regained its usual smile, and he said to Ye Shishi, "Miss, the receipt is genuine, proving that your sister did indeed buy a Wang Xiaoquan brand boning knife from our store yesterday."
"Oh, so you're admitting that your knife is of poor quality, right?"
Ye Shishi heard this and sneered at Manager Zhang.
"No, no, no, Miss, you're mistaken. That's not what I meant."
Manager Zhang shook his head repeatedly and said, "Our cleavers are the best quality cleavers in the country. There is absolutely no way they would break from tenderizing a fish head, so there is no problem with our knives."
Manager Zhang pointed at the cleaver broken into two pieces in Ye Shishi's hand and said, "The receipt proves that your sister bought a boning knife from our store, but it doesn't mean that the broken knife in your hand is the one she bought. Therefore, the problem lies with the broken knife in your hand, not with the cleavers in our store."
"What?"
Ye Shishi, Yu Xiao, Yu Fei, and even Shen Lang were stunned by Manager Zhang's explanation. No one expected Manager Zhang to explain it this way in the end.
After Ye Shishi reacted, she became furious and said to Manager Zhang, "Are you playing word games with me, or do you think I'm a child?"
"Miss, please don't get agitated. I am merely stating the facts."
Manager Zhang spread his hands, appearing defiant, and said, "I admit that your sister bought a boning knife from our store. However, if you insist that the broken knife in your hand is the one she bought, then please provide evidence."
"Evidence?"
Hearing this, Ye Shishi took out half of the boning knife and pointed to the brand name and logo on the blade, saying, "Doesn't this prove it?"
"Of course not."
Manager Zhang shook his head and said, "In this day and age, there are many counterfeit products. We have many counterfeit cleavers as well. How do I know you didn't pay for a genuine boning knife, and then buy a counterfeit boning knife? After the counterfeit one broke, you're trying to claim it was the genuine one and seek compensation from us."
"Look, it's like this: if you buy an Apple phone online for nine kuai nine, and it doesn't turn on when you receive it, the genuine store won't agree to compensate you, right?"